Frequently asked questions

Can I add any picture?


YES! as long as it is a good quality image, you can add any image you would like.




Can I put my custom cup in the dishwasher?


No. Your custom tumbler, cup, mug, etc MUST be handwashed only. The lid( if applicable) and rubber gasket ring are dishwasher safe.




How durable are these custom items?


Your custom product(s) that we created for you is VERY durable. All airbrushing, images, or hydrographic film are sealed in with a European gloss 2 part hardner clear coat. It is fully cured about 2 weeks after completion. Your custom product can be handled normally after you receive it, but full cure time is 2 weeks. It is as durable as the paint and clear that is on a car, but it can chip and scratch like a car too. So remember to be mindful of your custom item.




How long does it take to customize my item?


It really depends on what design you want to achieve. The more complex the design is, the more time it takes. Usually start to complete takes about 1.5-2 weeks.